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I cannot login

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Having trouble logging in? Read on for some help in getting into your JimdoPage.


Contents

Have you already signed up for Jimdo?

If you haven't signed up for Jimdo yet, that's the first step to making your own website.

Sign up here

Important note: To be able to use Jimdo, your browser needs to have cookies enabled. This is how you do it: How do I enable cookies?

Have you already received your login information?

If you've signed up for Jimdo, you will receive an email from us soon after. It lists your site URL, which you chose during the signup process, your temporary password, and it contains some other useful tips.


Have you gone to your Jimdo site yet?

Your site's web address is in the registration email that we sent you. Your Jimdo site's address is based on the username you selected, in this format: http://username.jimdo.com

If you signed up for JimdoPro or JimdoBusiness, your site's address is the domain name you picked in the order process.


Are you logging in for the first time?

The login link is in the lower right corner of your Jimdo site.


Are you receiving an "incorrect password" error message?

Oops! Can't remember your password? Retrieve it by clicking on the "forgot your password?" link. You'll need the email address associated with your Jimdo account.

See also Forgotten Password


Can't find the login link on your Jimdo site?

Are you a JimdoPro or JimdoBusiness user? Then you probably have disabled your login link in the settings of your JimdoPage. You can still login at

http://yourusername.jimdo.com/login or

http://yourdomain.com/login

If you'd like to get the login link back, you can re-enable it in the "Settings" menu in the "Login" section.

If you're not a JimdoPro or JimdoBusiness user, then maybe you just missed it :-) In most layouts, the login link is located on the right at the bottom of your site.

See also Hide Login (Settings)


Feedback

By the way, you can't edit these help articles but if you want to give feedback for some of our tutorials or if you think that an article about an important feature is missing, please email us to support@jimdo.com or post a thread in our forum. You can login to our forum with the name of your JimdoPage and its password; you don't need an extra account!