Technical Requirements for Using Your Mail Account

From Jimdo Help

Check Whether Your Account is Ready for Use

In some cases you cannot use your email account right away (or even not at all). Here's a table for you to check whether or not you will have to take further steps in order to use your email account. The trouble-free constellations are being followed by those usually causing problems. Click the links to get more details on what to do if your current settings turn out to be problematic.

	Your domain has been registered directly through us.
	We've transferred your domain from your old provider to us.
	You've registered the domain yourself through another provider and you're pointing its name servers to Jimdo.
	You've registered the domain yourself through another provider and have set a CNAME entry for your JimdoPage. Read here...
	You've registered the domain yourself through another provider and it's pointing to your JimdoPage with a simple redirection or not at all. Read here...

Encountering Problems?

Don't know which case applies to you? You're continuously receiving error messages though the above table implies that all settings have been set up correctly? Drop us a note at support@jimdo.com and we'll be happy to help!