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Important Changes for Online Stores in EU Member States

Note: This change only affects Jimdo customers who operate an online store in a country that is a member of the European Union.


Consumer Rights Directive


On June 13, 2014, the new Consumer Rights Directive for the European Union comes into effect.


In order to ensure that your online store is compliant with the latest legal regulations regarding the right of cancellation, you must update some information about your store.


To make these important changes, simply log into your website and click Settings > Store > Settings and update your contact information. We'll provide this information to your customers if they choose to exercise their right of cancellation. Using this information, we'll also produce a cancellation form that your customers can access in the footer of your website.


If you'd like more information about the changes to European law that make these changes necessary, a free white paper is available from Trusted Shops.


We'll always ensure that we offer the features necessary to make your online store compliant with financial regulations.


Thank you for using Jimdo for your online store. Let us know if you have any questions by writing to us in the comments below or by contacting our Support Team.