{"id":4363,"date":"2021-12-03T11:43:19","date_gmt":"2021-12-03T09:43:19","guid":{"rendered":"https:\/\/www.jimdo.com/blog\/?p=4363"},"modified":"2026-06-05T17:32:09","modified_gmt":"2026-06-05T15:32:09","slug":"gdpr-need-to-know-for-your-website","status":"publish","type":"post","link":"https:\/\/www.jimdo.com/blog\/gdpr-need-to-know-for-your-website\/","title":{"rendered":"GDPR: What You Should Know and How Jimdo Can Help"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">A lot has happened since the&nbsp; European Union\u2019s General Data Protection Regulation came into force in 2018, so we\u2019ve updated our explainer article with fresh information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In this post, we\u2019ll summarize aspects of the General Data Protection Regulation that are particularly relevant for website owners like you. Then we\u2019ll explain what features Jimdo provides to help you make your site GDPR-compliant.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This article talks about Jimdo features that help you make a GDPR-compliant website or online shop. It doesn\u2019t cover additional steps you may need to take if you use third-party content or tools. Please note that this article does not constitute legal advice.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_85 counter-flat ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.jimdo.com/blog\/gdpr-need-to-know-for-your-website\/#Why_is_the_GDPR_such_a_hot_topic\" >Why is the GDPR such a hot topic?<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.jimdo.com/blog\/gdpr-need-to-know-for-your-website\/#Who_is_affected_by_the_GDPR\" >Who is affected by the GDPR?<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.jimdo.com/blog\/gdpr-need-to-know-for-your-website\/#How_do_I_find_out_what_data_my_site_is_collecting\" >How do I find out what data my site is collecting?<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.jimdo.com/blog\/gdpr-need-to-know-for-your-website\/#What_content_is_recommended_for_your_Privacy_Policy\" >What content is recommended for your Privacy Policy?<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.jimdo.com/blog\/gdpr-need-to-know-for-your-website\/#What_is_Jimdos_Legal_Text_Generator\" >What is Jimdo\u2019s Legal Text Generator?<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.jimdo.com/blog\/gdpr-need-to-know-for-your-website\/#What_about_Google_Analytics_and_Jimdos_Statistics\" >What about Google Analytics and Jimdo\u2019s Statistics?<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.jimdo.com/blog\/gdpr-need-to-know-for-your-website\/#My_site_is_collecting_data%E2%80%94what_should_I_do\" >My site is collecting data\u2014what should I do?<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.jimdo.com/blog\/gdpr-need-to-know-for-your-website\/#What_features_does_Jimdo_offer_to_help\" >What features does Jimdo offer to help?<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.jimdo.com/blog\/gdpr-need-to-know-for-your-website\/#Where_can_I_find_more_information\" >Where can I find more information?<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Why_is_the_GDPR_such_a_hot_topic\"><\/span>Why is the GDPR such a hot topic?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The General Data Protection Regulation certainly still triggers a lot of passionate debate. This is understandable, because the regulation (\u201cGDPR\u201d) affects almost all website owners and requires them to take certain steps to make their sites compliant.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, there are a lot of half-truths circulating in online forums and opinion columns. This makes it tough to separate fact from fiction and keep track of what you actually need to do.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There is no such thing as a \u201csimple solution\u201d because providers like Jimdo are not legally permitted to offer you legal advice. On the one hand, every single case (and website) is different. And secondly, legal advice is reserved for real experts, namely lawyers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nevertheless, we\u2019d like to provide you with the best possible information within the scope of our powers, and we hope to give you as much clarity as possible!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Who_is_affected_by_the_GDPR\"><\/span>Who is affected by the GDPR?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The GDPR affects anyone with a website that stores\/processes\/tracks \u201cpersonal data.\u201d This often happens automatically through different services\u2014we\u2019ll get to that soon. The GDPR understands personal data as (among other things):<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>First name and last name<\/li><li>Address<\/li><li>Email address<\/li><li>Birthdays<\/li><li>Bank accounts<\/li><li>Location data<\/li><li>IP addresses<\/li><li>Cookie ID<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This definition means that virtually all website owners and online shop owners have to review their site and adapt it, where necessary.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A website is affected by the GDPR if:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>IP addresses of website visitors are transmitted\/stored<\/li><li>There\u2019s a comment function where you can input an email address<\/li><li>Visitors can comment<\/li><li>There\u2019s a contact form<\/li><li>There\u2019s a newsletter subscription<\/li><li>There\u2019s an online service provided via a subscription model<\/li><li>The behavior of visitors is analyzed through tracking and cookies<\/li><li>It uses social media plugins that don\u2019t offer a two-click solution to limit tracking<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_do_I_find_out_what_data_my_site_is_collecting\"><\/span>How do I find out what data my site is collecting?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The following questions can help you figure out what data you are collecting\u2014perhaps without even realizing:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>What data do I collect\/process\/use on my website?<\/li><li>In which way do I collect this data?<\/li><li>Do I have a contact form? Guestbook? Blog?<\/li><li>Do I use <a href=\"https:\/\/www.jimdo.com/blog\/google-analytics-basic-metrics-and-reports\/\">Google Analytics<\/a> or another statistics tool on my site? This also includes Jimdo\u2019s Statistics tool, if you\u2019ve activated it.<\/li><li>What third-party <a href=\"https:\/\/www.jimdo.com/blog\/20-widgets-to-improve-your-website\/\">widgets and plugins<\/a> did I integrate on my site? There are browser add-ons like <a href=\"https:\/\/www.ghostery.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Ghostery<\/a> or <a href=\"https:\/\/www.eff.org\/privacybadger\" target=\"_blank\" rel=\"noreferrer noopener\">Privacy Badger<\/a> that will show the cookies being used on your website plus all the services you have integrated. If you use Jimdo, this point is only relevant for websites built with Creator\u2014our website builder for coding experts.. You don\u2019t have to worry about this with our modern website builder, because we developed it so you can run your website or online store without doing any coding.<\/li><li>What services\/products do I sell on my Jimdo website?<\/li><li>Will products be created through my Jimdo website? (e.g. digital merchandise).<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If any of your answers indicate that you collect personal data, in general, or through these services, the GDPR rules will affect you. You can try out this self-assessment tool to give you a better idea of what you need to check.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_content_is_recommended_for_your_Privacy_Policy\"><\/span>What content is recommended for your Privacy Policy?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The GDPR also provides new guidelines for your website\u2019s Privacy Policy. A Privacy Policy, sometimes called a \u201cData Protection Notice\u201d is like a letter to your customer in which you specify what personal information you collect and how you intend to handle it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It\u2019s generally recommended that your Privacy Policy include:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>The purpose\/reason(s) for the data processing<\/li><li>The name and contact details of the person responsible or the data protection officer (if you have one)<\/li><li>The legal basis for the data processing (Article 6 of the GDPR)<\/li><li>The recipients of the data<\/li><li>The storage period of the data<\/li><li>If applicable, the extent to which you give your data to third parties (possibly in a different country)<\/li><li>The rights of data subjects, such as the right to information and\/or deletion of data<\/li><li>The statement of the right to lodge a complaint with to the data protection supervisory authority<\/li><li>If necessary, a reference to Google Analytics<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">In cooperation with Trusted Shops, Jimdo <s>now<\/s> offers a <strong>Legal Text Generator<\/strong> for websites and online stores based in the EU.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_is_Jimdos_Legal_Text_Generator\"><\/span>What is Jimdo\u2019s Legal Text Generator?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Answer a few easy questions, and our tool will generate personalized, GDPR-compliant legal texts for your website or online store automatically. This means you can stop worrying about how to write and update your legal texts and focus on running your business instead.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How does it work?&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You answer some simple questions and the <a href=\"https:\/\/www.jimdo.com\/blog\/legal-text-generator\/\">Legal Text Generator<\/a> creates lawyer-approved legal texts customized for your business. You don\u2019t need any legal knowledge and your texts are covered by the Trusted Shops Guarantee.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">What legal pages are covered for your website?<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Privacy Policy<\/li><li>Imprint<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">What legal pages are covered for your online shop?<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Privacy Policy<\/li><li>Imprint<\/li><li>Return Policy<\/li><li>Terms and Conditions<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Important for online store owners: You should still check industry regulations for the type of product you\u2019re selling, e.g <a href=\"https:\/\/ec.europa.eu\/growth\/sectors\/fashion\/textiles-clothing\/legislation_en\" target=\"_blank\" rel=\"noreferrer noopener\">textile regulation <\/a>for retail shops. In these cases, you can add the details to your product description. Unlike other generators, Trusted Shops guarantees that all legal texts drawn up with our generator are 100% GDPR compliant\u2014so you\u2019re always protected.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Do you want to know more about this amazing tool? Have a look at our <a href=\"https:\/\/www.jimdo.com\/addon\/legal-text-generator\/\">dedicated page<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Note:<\/strong> As a result of Brexit, the Legal Text Generator cannot be used on Jimdo sites and shops of UK-based businesses.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_about_Google_Analytics_and_Jimdos_Statistics\"><\/span>What about Google Analytics and Jimdo\u2019s Statistics?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you\u2019ve connected your website or store with <a href=\"https:\/\/www.jimdo.com/blog\/google-analytics-basic-metrics-and-reports\/\">GoogleAnalytics<\/a>, make sure to say so in your Privacy Policy. Another mandatory element is the so-called \u201copt-out\u201d\u2014the possibility for a visitor to object to the data collection (as we\u2019ll explain further on).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you use your own Google Analytics account, it may be necessary to <a href=\"https:\/\/support.google.com\/analytics\/answer\/3379636?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">accept the data processing contract\/addendum with Google<\/a>. You can complete this directly in your Google Analytics account.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Jimdo\u2019s own <a href=\"https:\/\/help.jimdo-dolphin.com\/hc\/en-us\/sections\/360000150943-Statistics\">Statistics f<\/a>eature is based on Google Analytics. If you only use this Jimdo feature, it\u2019s sufficient to sign the <a href=\"https:\/\/jimdo-legal.zendesk.com\/hc\/en-us\/articles\/360000782763-Data-Processing-Agreement-Jimdo-\" target=\"_blank\" rel=\"noreferrer noopener\">data processing contract<\/a> with Jimdo, as Jimdo has already signed a contract with Google.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"My_site_is_collecting_data%E2%80%94what_should_I_do\"><\/span>My site is collecting data\u2014what should I do?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once you\u2019ve determined that you\u2019re collecting personal data (see definition under \u201cWho is affected by the GDPR?\u201d) from your website, the next step is to consider:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Whether this is in compliance with the GDPR, or<\/li><li>Whether you should remove the applications concerned.<\/li><\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">For external applications such as widgets etc. it\u2019s best to check with the respective provider, to what extent their services comply with the GDPR. If you\u2019re a Jimdo customer, this only applies to websites or online stores built with Creator and not our modern no-coding website builder. Additionally, we recommend speaking with a legal expert.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For Jimdo features, including but not limited to the <a href=\"https:\/\/help.jimdo.com\/hc\/en-us\/articles\/115005505003\" target=\"_blank\" rel=\"noreferrer noopener\">Guestbook Element<\/a> or cookies, Jimdo has made certain changes so you can customize these features to comply with the GDPR. More in the next section.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_features_does_Jimdo_offer_to_help\"><\/span>What features does Jimdo offer to help?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Jimdo\u2019s website builder offers various built-in features to help you to make your website compliant with the GDPR:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>A link to your Privacy Policy is automatically added to your Contact Forms and Guestbook.<\/li><li>A customizable <a href=\"https:\/\/www.jimdo.com\/blog\/cookies\/\" target=\"_blank\" rel=\"noreferrer noopener\">Cookie Banner<\/a> (\u201cpop-up\u201d)<\/li><li>A page on your website with information on how your site uses cookies. This page appears automatically on Jimdo websites, along with the cookie banner, and has an opt-in feature that lets visitors opt-in to cookies that require consent.<\/li><li>An editable Privacy Policy with formatting options.<\/li><li>A checkbox with the linked Privacy Policy for all forms.<\/li><li>\u201cShariff\u201d: A two-click solution for social media features to limit their tracking (only for websites and online stores built with Creator).\u00a0<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Please check whether these functions are relevant for you and adjust them as appropriate.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Where_can_I_find_more_information\"><\/span>Where can I find more information?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">There\u2019s more information on the GDPR and Jimdo in our <a href=\"https:\/\/jimdo-legal.zendesk.com\/hc\/en-us\/articles\/360000189886-GDPR\" target=\"_blank\" rel=\"noreferrer noopener\">Support Center<\/a>. There you\u2019ll also find a list of recommended links for more details on the General Data Protection Regulation.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We understand how difficult and time-consuming it is to get through the legal jargon of this <s>new<\/s> regulation. So we hope this article helps add some clarity to your GDPR preparations for your website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As entrepreneurs, you\u2019re always faced with challenges and this is just one more that we know you can overcome!<\/p>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center post-cta has-white-background-color has-background is-layout-flex wp-container-core-columns-is-layout-8c55aac8 wp-block-columns-is-layout-flex\" style=\"padding-right:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h4 class=\"wp-block-heading\">Bring your business online with Jimdo.<\/h4>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<div class=\"wp-block-group is-content-justification-right is-nowrap is-layout-flex wp-container-core-group-is-layout-f726d978 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-button\"><a data-tracking=\"post_cta_create_website_signup\" class=\"wp-block-button__link\" href=\"https:\/\/register.jimdo.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Start Now<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><meta charset=\"utf-8\"><em>This post was originally published on May 21, 2018 and updated on December 1, 2<\/em>021.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What is the GDPR and how does it affect your website or online store? This guide helps explain what you need to know.<\/p>\n","protected":false},"author":2,"featured_media":6658,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[116],"tags":[129,121],"class_list":["post-4363","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-tips","tag-how-to","tag-small-business"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>GDPR: What You Should Know and How Jimdo Can Help - Jimdo<\/title>\n<meta name=\"description\" content=\"What is the GDPR and how does it affect your website or online store? 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