{"id":4648,"date":"2018-11-23T14:50:50","date_gmt":"2018-11-23T12:50:50","guid":{"rendered":"https:\/\/www.jimdo.com/blog\/?p=4648"},"modified":"2021-01-08T15:56:30","modified_gmt":"2021-01-08T13:56:30","slug":"regulation-geo-blocking-your-website","status":"publish","type":"post","link":"https:\/\/www.jimdo.com/blog\/regulation-geo-blocking-your-website\/","title":{"rendered":"The EU Regulation on Geo-Blocking and Your Website"},"content":{"rendered":"\n<p><span style=\"font-weight: 400;\">It\u2019s not so long ago that the <\/span><a href=\"https:\/\/www.jimdo.com\/blog\/gdpr-need-to-know-for-your-website\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">GDPR regulation<\/span><\/a><span style=\"font-weight: 400;\"> came into effect and required adjustments to your website. So we wouldn\u2019t blame you for thinking \u201cEU must be kidding, not again?\u201d But there are some clear advantages to this new regulation, not just for consumers but for online sellers too<\/span>.<\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">In this article, we\u2019ll explain why this regulation is important for your website, what the advantages are for e-commerce, and what Jimdo is doing to make sure the online store system complies with this new regulation.<\/span><\/p>\n\n\n<div class=\"jimdo-alert\">In this article, we introduce you to the new developments with the geo-blocking (or geoblocking) regulation in the EU. Please note that this article does not constitute legal advice. Should you have any specific questions regarding your website or the regulation, we encourage you to contact a legal expert.<\/div>\n\n\n\n<p><span style=\"font-weight: 400;\">Topics we\u2019ll cover:<\/span><\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-flat ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.jimdo.com/blog\/regulation-geo-blocking-your-website\/#What_does_the_geo-blocking_regulation_mean_for_me\" >What does the geo-blocking regulation mean for me?<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.jimdo.com/blog\/regulation-geo-blocking-your-website\/#What_are_the_EU_geo-blocking_changes_that_affect_my_online_store\" >What are the EU geo-blocking changes that affect my online store?<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.jimdo.com/blog\/regulation-geo-blocking-your-website\/#What_should_I_do_about_geo-blocking\" >What should I do about geo-blocking?<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.jimdo.com/blog\/regulation-geo-blocking-your-website\/#What_is_Jimdo_doing_to_help_with_EU_regulations\" >What is Jimdo doing to help with EU regulations?<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.jimdo.com/blog\/regulation-geo-blocking-your-website\/#Is_this_regulation_a_good_thing_for_online_sellers\" >Is this regulation a good thing for online sellers?<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_does_the_geo-blocking_regulation_mean_for_me\"><\/span>What does the geo-blocking regulation mean for me?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">If your online shop is based in the EU, the new geo-blocking regulation will affect you. To sum it up, in most cases you&#8217;re legally obliged to sell (but not deliver) to customers from EU member states. <\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">This also means that all your online forms have to be compatible with placing an order from anywhere in the EU. <\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">The good news is that Jimdo has taken care of this for you. There are, however, a few details that you should still check<\/span>:<\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">As an online store owner, it\u2019s advisable to <a href=\"https:\/\/www.jimdo.com\/addon\/legal-text-generator\/\" target=\"_blank\" rel=\"noreferrer noopener\">revise your Terms of Service<\/a> to make clear what countries you ship to or don\u2019t ship to in the EU. If a customer orders from outside these particular countries, make sure they know who is responsible for <a href=\"https:\/\/www.jimdo.com/blog\/local-delivery\/\">arranging delivery<\/a>. We\u2019ll go into more detail about this further down.<\/span><\/p>\n\n\n<div class=\"jimdo-alert\">Not in the EU? If you\u2019re based outside the EU and don\u2019t sell to EU-based customers, then you don\u2019t necessarily have to check anything. If you do sell to the EU, it\u2019s best to consult with a legal advisor whether you need to allow all EU customers to purchase in your shop.<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_are_the_EU_geo-blocking_changes_that_affect_my_online_store\"><\/span>What are the EU geo-blocking changes that affect my online store?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">If you have a Jimdo website, we\u2019ve already got you covered. But if not, you should check all these aspects of your online store to make sure they\u2019re in accordance with the new regulation and your online offer: <\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><b>Billing address:<\/b><span style=\"font-weight: 400;\"> All EU countries should be listed in your billing address options, no matter whether your store actually delivers to those countries or not. Jimdo has already taken care of this part for you in a recent update by including all EU countries in the Billing Address drop-down menu. <\/span><\/li><li><b>Contact details:<\/b><span style=\"font-weight: 400;\"> The same applies to contact details, such as phone numbers. You cannot design the form to only accept phone numbers with specific country codes.<\/span><\/li><li><b>Payment methods:<\/b><span style=\"font-weight: 400;\"> You should check that if you accept a certain payment methods, that means you have to accept it from all over the EU in your shop unless there are compelling technical or legal reasons that prevent this. A web shop is not allowed to automatically decline credit cards from certain countries or e.g. not offer certain payment methods in certain EU countries without a valid reason. <\/span><\/li><li><b>Accepting payments:<\/b><span style=\"font-weight: 400;\"> The website also needs to provide forms that accept the means of payment normally accepted from any EU Member State. For example, if you accept credit cards, you must allow users to fill in the details of any SEPA-issued card.<\/span><\/li><li><b>Purchase from all versions of your shop:<\/b><span style=\"font-weight: 400;\"> Conditions, prices and product offers within one specific web shop cannot (automatically) change based on the IP address, a delivery address, a certain payment means etc. However, you can still have different shops, with different prices\/conditions\/offers that may be directed at different countries. But all EU customers should be able to buy products from all versions of your shop.<\/span><\/li><li><b>Shop redirecting: <span style=\"font-weight: 400;\">You\u2019re not allowed to automatically redirect a customer from one version of your online shop to another without explicit consent. The consumer must always have the possibility to return to the original shop they were in.<\/span><\/b><\/li><\/ul>\n\n\n<div class=\"jimdo-alert\"><strong>Good to know:<\/strong> The geo-blocking regulation will come into effect on the 3rd December 2018.<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_should_I_do_about_geo-blocking\"><\/span>What should I do about geo-blocking?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">If you sell products to customers in the European Union, we recommend you consult a legal expert and update your Terms of Service.<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">You should clearly state in the Terms of Service what countries you do or don\u2019t deliver to. Then make sure to add that customers who order from a country you don\u2019t deliver to are responsible for arranging delivery themselves. Even if you as a seller don\u2019t offer international shipping, the customer will be allowed to order the product and e.g. pick it up from your premises or arrange delivery themselves\u2014depending on your Terms of Service.<\/span><\/span><\/span><\/span><\/li><li><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Jimdo has recently added a notice during checkout to mention that you only deliver to countries listed under the \u201cDelivery and Payment Conditions.\u201d So make sure your&nbsp;<a href=\"https:\/\/help.jimdo.com\/hc\/en-us\/articles\/360020273792-How-do-I-customize-the-page-for-Payment-and-Delivery-Information-\">Delivery and Payment Conditions are up-to-date<\/a>.<\/span><\/span><\/li><\/ul>\n\n\n\n<p><span style=\"font-weight: 400;\">If you offer and a customer wants special delivery requirements, they could contact you directly to explain how. For example, \u201cPlease hold my item for an extra two weeks so I can pick it up when I\u2019m there on holiday.\u201d You (the seller) then may have the right to charge extra, if necessary, for these special requirements, depending on your offer and Terms of Service etc.<\/span><\/p>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center post-cta has-white-background-color has-background is-layout-flex wp-container-core-columns-is-layout-0111f410 wp-block-columns-is-layout-flex\" style=\"padding-right:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h4 class=\"wp-block-heading\">Start selling your products online with Jimdo.<\/h4>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<div class=\"wp-block-group is-content-justification-right is-nowrap is-layout-flex wp-container-core-group-is-layout-17124a9a wp-block-group-is-layout-flex\">\n<div class=\"wp-block-button\"><a data-tracking=\"post_cta_create_shop_signup\" class=\"wp-block-button__link\" href=\"https:\/\/cms.jimdo.com\/wizard\/?store=1\">Start Now<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_is_Jimdo_doing_to_help_with_EU_regulations\"><\/span>What is Jimdo doing to help with EU regulations?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">To help get you started, we\u2019ve added a few updates. If your online store is based in the EU, you\u2019ll see these new features in your online store:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The drop-down menu for the billing address now automatically includes all EU countries. So you don\u2019t have to worry about forgetting to add a country to your list.<\/span><\/span><\/span><\/span><\/li><li><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Jimdo has recently added an automatic warning note during checkout to mention you only deliver to countries listed under the \u201cDelivery and Payment Conditions.\u201d <\/span><\/span><\/li><\/ul>\n\n\n\n<p>You may have already noticed that we\u2019ve changed the drop-down menu in all EU-based Jimdo shops to include all EU countries for the billing address. This is a legal requirement but it doesn\u2019t mean you\u2019re legally obliged to deliver to all these countries. It just means that although all EU countries are listed, you can add a note during checkout saying that you only deliver to Germany, for example, and let visitors know. The drop-down menu for the shipping menu will only include the actual countries you deliver to.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Is_this_regulation_a_good_thing_for_online_sellers\"><\/span>Is this regulation a good thing for online sellers?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">The good news is that international e-commerce is a huge opportunity for you to expand as a small shop owner. The geo-blocking regulation adds nicely to <a href=\"https:\/\/www.webinterpret.com\/us\/blog\/new-eu-vat-rules-ecommerce\/\" target=\"_blank\" rel=\"noopener noreferrer\">the recent change in VAT regulations<\/a>, meaning that most online merchants (depending on the products\/services they trade) no longer have to register for VAT in each of the EU countries. <\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">So selling internationally and expanding your business can really pay off with a good international strategy.<\/span><\/p>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center post-cta has-white-background-color has-background is-layout-flex wp-container-core-columns-is-layout-0111f410 wp-block-columns-is-layout-flex\" style=\"padding-right:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h4 class=\"wp-block-heading\">Start selling your products online with Jimdo.<\/h4>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<div class=\"wp-block-group is-content-justification-right is-nowrap is-layout-flex wp-container-core-group-is-layout-17124a9a wp-block-group-is-layout-flex\">\n<div class=\"wp-block-button\"><a data-tracking=\"post_cta_create_shop_signup\" class=\"wp-block-button__link\" href=\"https:\/\/cms.jimdo.com\/wizard\/?store=1\">Start Now<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>It\u2019s not so long ago that the GDPR regulation came into effect and required adjustments to your website. So we wouldn\u2019t blame you for thinking \u201cEU must be kidding, not again?\u201d But there are some clear advantages to this new regulation, not just for consumers but for online sellers too. In this article, we\u2019ll explain [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":4649,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[108],"tags":[122],"class_list":["post-4648","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-online-store"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How Does the EU Geo-Blocking Regulation Affect Ecommerce?<\/title>\n<meta name=\"description\" content=\"Find out how the EU geoblocking regulation will affect your online store. What is geoblocking? 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