{"id":5349,"date":"2020-05-04T16:26:00","date_gmt":"2020-05-04T14:26:00","guid":{"rendered":"https:\/\/www.jimdo.com/blog\/?p=5349"},"modified":"2021-09-01T20:53:53","modified_gmt":"2021-09-01T18:53:53","slug":"corona-business-checklist","status":"publish","type":"post","link":"https:\/\/www.jimdo.com/blog\/corona-business-checklist\/","title":{"rendered":"What to Do If Coronavirus Disrupts Your Small Business"},"content":{"rendered":"\n<p>With countries all over the world imposing restrictions to contain the coronavirus outbreak, small businesses are wondering what to do next. On one hand, you want to continue trading as long as possible but on the other hand, the health of yourself and your workforce is your top priority. If you\u2019re worried about the implications of a temporary closure for your business, here are eight steps you can take to help protect your company now.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">8 steps you can take now to protect your business<\/h3>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-flat ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.jimdo.com/blog\/corona-business-checklist\/#1_Be_open_and_honest_with_your_customers\" >1. Be open and honest with your customers<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.jimdo.com/blog\/corona-business-checklist\/#2_Work_from_home_or_get_serious_about_workplace_precautions\" >2. Work from home or get serious about workplace precautions<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.jimdo.com/blog\/corona-business-checklist\/#3_Find_out_what_help_your_government_is_offering\" >3. Find out what help your government is offering<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.jimdo.com/blog\/corona-business-checklist\/#4_Update_your_Google_My_Business_page\" >4. Update your Google My Business page<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.jimdo.com/blog\/corona-business-checklist\/#5_Move_your_sales_to_an_online_shop\" >5. Move your sales to an online shop<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.jimdo.com/blog\/corona-business-checklist\/#6_Take_donations_via_your_website\" >6. Take donations via your website<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.jimdo.com/blog\/corona-business-checklist\/#7_Notify_customers_of_any_updates\" >7. Notify customers of any updates<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.jimdo.com/blog\/corona-business-checklist\/#8_Keep_posting_on_social_media\" >8. Keep posting on social media<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.jimdo.com/blog\/corona-business-checklist\/#9_Check-in_with_your_suppliers\" >9. Check-in with your suppliers<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_Be_open_and_honest_with_your_customers\"><\/span>1. Be open and honest with your customers<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>We\u2019re all facing uncertainty right now\u2014whether we\u2019re self-employed, business owners, stay-at-home parents or working a full-time job. So be upfront with your customers and tell them what actions your business is taking. Are you closing temporarily, switching to doorstep deliveries or operating limited opening hours? Adding an FAQ section to your website is the easiest way to give your customers the info they need.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_Work_from_home_or_get_serious_about_workplace_precautions\"><\/span>2. Work from home or get serious about workplace precautions<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>In almost all affected countries, the advice is to work from home if you possibly can. If you\u2019re used to going into your shop, office or restaurant every day then this can feel strange at first. But did you know that 86% of people feel less stressed working remotely (according to FlexJobs)? Get started with our guide on <a href=\"https:\/\/www.jimdo.com/blog\/how-to-work-from-home\/\">how to work efficiently from home<\/a>.<\/p>\n\n\n\n<p>Not everyone can work from home. But aside from enforcing strict hygiene practices (keeping a safe distance away from others, regular hand washing, and disinfecting communal areas and equipment) look for ways to keep your social contact to a minimum. Could you teach your yoga class online using an app like Zoom or Google Hangouts? Or offer a doorstep delivery service throughout your local area instead of having customers shop in-store? If you\u2019re not sure what you can do, ask your customers for their input on social media. They\u2019ll quickly tell you what they want and what they\u2019d be willing to pay for.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Find_out_what_help_your_government_is_offering\"><\/span>3. Find out what help your government is offering<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Across the world, authorities are already putting measures in place to help ease the economic impact of COVID-19. These range from loan schemes for small businesses to helping employers claim back sick pay.<\/p>\n\n\n\n<p>The <a href=\"https:\/\/www.gov.uk\/government\/publications\/guidance-to-employers-and-businesses-about-covid-19\/covid-19-support-for-businesses\">UK<\/a> has announced plans to offer various grants, loan schemes, reduced business rates, and statutory sick pay relief for SMEs. British businesses can also call the HMRC Coronavirus Helpline on 03000 456 3565 if they are worried about paying their taxes. In the US, many cities are starting funds to support affected businesses, like the <a href=\"https:\/\/www.boston.gov\/news\/boston-establishes-artist-relief-fund-response-coronavirus\">Boston Arts Relief Fund<\/a>, while the <a href=\"https:\/\/business.gov.au\/risk-management\/emergency-management\/coronavirus-information-and-support-for-business\">Australian government<\/a> has a range of strategies in place, from business investment incentives to cash flow support for employers. <a href=\"https:\/\/www.business.govt.nz\/news\/coronavirus-information-for-businesses\/\">New Zealand\u2019s measures<\/a> include wage subsidies for small businesses with employees and financial support for people in self-isolation.<\/p>\n\n\n\n<p>Check your local city or state website to find out what\u2019s available in your area.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4_Update_your_Google_My_Business_page\"><\/span>4. Update your Google My Business page<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If you haven\u2019t got one yet, take a moment to <a href=\"https:\/\/www.jimdo.com/blog\/claim-update-google-business-listing\/\">claim your Google My Business listing now<\/a>. It\u2019s free and it will help customers find your business online.<\/p>\n\n\n\n<p>If you have a Google My Business page, log in to your account and you\u2019ll see a new option on the homepage called \u201cCoronavirus (COVID-19).\u201d Follow the link and you\u2019ll reach a page where you can make suggested changes to your business information\u2014like updating your business hours, adding extra services you\u2019re offering to customers or your local community, or informing them about delays to normal service.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_Move_your_sales_to_an_online_shop\"><\/span>5. Move your sales to an online shop<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Selling online has never been easier, and now is the perfect time to <a href=\"https:\/\/www.jimdo.com/blog\/sell-online-with-jimdo\/\">start an online shop<\/a> to give you an extra revenue stream. Depending on your country, postal services and couriers might still be running, otherwise, lots of companies are starting to offer \u201cdoorstep deliveries.\u201d This is when the business owner drops the parcel on the doorstep and the customer collects it from there, so there\u2019s no contact involved. This is also a great way to help the most vulnerable people in your community get the goods they need.<\/p>\n\n\n\n<p>In addition to your refund policy, consider giving customers the option to receive a gift card or voucher in place of money back. Of course, you must still honor your refund policy but if you explain how these alternatives will help your business, you might be surprised how many customers choose to support you.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"6_Take_donations_via_your_website\"><\/span>6. Take donations via your website<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>We love local businesses\u2014and we\u2019re not the only ones! If you\u2019re a local business, the chances are that you\u2019re important to your community. <a href=\"https:\/\/www.jimdo.com/blog\/donate-button-to-your-website\/\">Add a donate button to your website<\/a> and give your patrons the chance to support your business now, so you can keep supporting them in the future.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"7_Notify_customers_of_any_updates\"><\/span>7. Notify customers of any updates<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>During the pandemic, lots of businesses are finding new ways to adapt. If you\u2019re offering a new <a href=\"https:\/\/www.jimdo.com/blog\/local-pickup-feature\/\">Local Pickup<\/a> option, have changed your opening hours, or will require customers to wear a mask when they visit your store, let them know with a News Block. This will get their attention and help you avoid any miscommunication. Just open your website, click + to add a block, and select \u201cNews.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"8_Keep_posting_on_social_media\"><\/span>8. Keep posting on social media<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Most businesses use social platforms like Facebook, Twitter, and Instagram to promote their products and interact with customers. Normally they\u2019re a luxury or even a distraction, but with more and more people working or isolating from home, these platforms can be a lifeline that offer a vital connection to the outside world. Even if you\u2019re forced to stop trading temporarily, don\u2019t stop posting! Use your profiles to show solidarity and keep in touch with your customers instead, and you\u2019ll have an even stronger relationship with them when things are back to normal.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"9_Check-in_with_your_suppliers\"><\/span>9. Check-in with your suppliers<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Depending on your line of work, there might be interruptions in the supplies you need to make your products or do your job. Knowing this ahead of time can help you prepare and set realistic expectations for your customers. If it\u2019s going to take you longer to fulfill orders than usuals, your customers will be more understanding if you let them know in advance.<\/p>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center post-cta has-white-background-color has-background is-layout-flex wp-container-core-columns-is-layout-0111f410 wp-block-columns-is-layout-flex\" style=\"padding-right:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h4 class=\"wp-block-heading\">Bring your business online with Jimdo.<\/h4>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<div class=\"wp-block-group is-content-justification-right is-nowrap is-layout-flex wp-container-core-group-is-layout-17124a9a wp-block-group-is-layout-flex\">\n<div class=\"wp-block-button\"><a data-tracking=\"post_cta_create_website_signup\" class=\"wp-block-button__link\" href=\"https:\/\/register.jimdo.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Start Now<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>With countries all over the world imposing restrictions to contain the coronavirus outbreak, small businesses are wondering what to do next. On one hand, you want to continue trading as long as possible but on the other hand, the health of yourself and your workforce is your top priority. If you\u2019re worried about the implications [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":5351,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[108],"tags":[121],"class_list":["post-5349","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-small-business"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Coronavirus Survival Guide for Small Businesses: What to Do Now?<\/title>\n<meta name=\"description\" content=\"What should you do if you can\u2019t trade during the coronavirus pandemic? 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