{"id":5371,"date":"2020-04-06T10:50:00","date_gmt":"2020-04-06T08:50:00","guid":{"rendered":"https:\/\/www.jimdo.com/blog\/?p=5371"},"modified":"2020-12-10T15:17:11","modified_gmt":"2020-12-10T13:17:11","slug":"local-pickup-feature","status":"publish","type":"post","link":"https:\/\/www.jimdo.com/blog\/local-pickup-feature\/","title":{"rendered":"Keep Your Business Open with the Local Pickup Feature"},"content":{"rendered":"<p>In many countries, lockdowns have left businesses with no choice but to close their doors. This means small businesses can\u2019t operate as normal and are losing vital revenue. But we\u2019ve also seen companies adapting and finding innovative ways to offer their products online. A great example is this <a href=\"https:\/\/www.backerei-metzler.de\/\">German bakery<\/a>&nbsp;now taking orders via their online shop and offering next day delivery, and this London bar <a href=\"https:\/\/www.bartincture.co.uk\/\">delivering cocktails<\/a> to your door.<\/p>\n<p>We want to support you to adapt to these challenging times with all the features you need to keep your business running online (even if your physical doors are closed). That\u2019s why we\u2019ve added a new <strong>Local pickup<\/strong> option, so you can offer contactless pickups to keep your business going and your customers safe. So what can you do to adapt your business to the current situation?<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_85 counter-flat ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.jimdo.com/blog\/local-pickup-feature\/#Offer_customers_the_choice_of_local_pickup\" >Offer customers the choice of local pickup<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.jimdo.com/blog\/local-pickup-feature\/#What_should_you_include_in_your_instructions\" >What should you include in your instructions?<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.jimdo.com/blog\/local-pickup-feature\/#What_are_the_advantages_of_offering_store_pickup\" >What are the advantages of offering store pickup?<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.jimdo.com/blog\/local-pickup-feature\/#Where_to_put_up_your_pickup_point\" >Where to put up your pickup point?<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.jimdo.com/blog\/local-pickup-feature\/#How_does_it_work\" >How does it work?<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.jimdo.com/blog\/local-pickup-feature\/#Find_a_way_to_start_shipping_your_product_or_service\" >Find a way to start shipping your product or service<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Offer_customers_the_choice_of_local_pickup\"><\/span>Offer customers the choice of local pickup<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>With all of us social distancing, this is the perfect way to keep sales up whilst keeping yourself and your customers safe. You can now give local customers the option to pick up their package outside your shop door (or wherever you choose) with special pickup instructions like the location and collection time.<\/p>\n<p>Once you confirm their order is ready for collection, your customers will get an automatic pickup confirmation email with the details you\u2019ve included.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"What_should_you_include_in_your_instructions\"><\/span>What should you include in your instructions?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li><strong>Pickup address.<\/strong> Add the address where you want the customer to pick up their merchandise. It may differ from your store location so be sure to make this clear. If the place is a bit hidden try giving extra hints as to how to find it e.g. the yellow door on the right.<\/li>\n<li><strong>Collection time.<\/strong> To avoid more than one person collecting at a time, you can give each customer a specific time slot via email or text. Alternatively, you can offer pickups within a certain window e.g. between 9 am &#8211; 1 pm and use chalk to mark out queuing spots with a 2-meter distance in between, in case more than one person shows up at the same time.<\/li>\n<li><strong>Pickup instructions.<\/strong> If you\u2019re selling heavy goods like furniture, make sure to let the customer know that they might need a car or van to collect it.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"What_are_the_advantages_of_offering_store_pickup\"><\/span>What are the advantages of offering store pickup?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3>It\u2019s cost-effective<\/h3>\n<p>There\u2019s no need to charge shipping costs or find the best delivery company. So you won\u2019t have to raise your prices\u2014which your customers will love!<\/p>\n<h3>It\u2019s convenient<\/h3>\n<p>Customers can pick up their orders when it fits their schedule. Or during special hours that suit you! It\u2019s also the perfect solution for heavier goods like furniture that need to be picked up with a car.<\/p>\n<h3>It\u2019s personal<\/h3>\n<p>We\u2019re all missing out on human connection right now. And while you can\u2019t change social distancing, you can build a stronger connection with your customers by having them see your store rather than with a delivery van. Your personality is what makes your small business unique. Let it show!<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Where_to_put_up_your_pickup_point\"><\/span>Where to put up your pickup point?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>You may want to try different methods depending on whether you live in a big city or a small town. Here are a few ideas:<\/p>\n<ul>\n<li><strong>Your physical store.<\/strong> If you have a physical store, you ask the customer to call or knock when they arrive then drop the goods outside, or ask them to come and collect their order in-store.<\/li>\n<li><strong>A garage\/storage container with a coded lock.<\/strong> Do you have a garage or storage container that you\u2019re not using? You can leave your goods ready to collect and send customers the code for the lock in your special instructions.<\/li>\n<li><strong>A coded locker.<\/strong> Does your area have a delivery or pickup station? You can do a quick search online and use their lockers to place your goods in, ready for customers to pick up.<\/li>\n<\/ul>\n<p><div class=\"jimdo-alert\"><b>Tip<\/b><span style=\"font-weight: 400;\">: Add a map on your website showing your store\u2019s pickup location.<\/div><\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_does_it_work\"><\/span>How does it work?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>To offer the store pickup option in your Dolphin shop:<\/p>\n<ul>\n<li>Log in to your store.<\/li>\n<li>Go to <strong>Store &gt; Overview &gt; Shipping and Tax<\/strong>.<\/li>\n<li>Under <strong>Local and domestic shipping<\/strong> select the new <strong>Local pickup<\/strong> option.<\/li>\n<li>Click on<b> Save <\/b>and<b> Publish<\/b> your website!<\/li>\n<\/ul>\n<div class=\"jimdo-alert\">If you\u2019re a Creator user, you can also use the Local Pickup option. <a href=\"https:\/\/help.jimdo.com\/hc\/en-us\/articles\/115005528726\">Here\u2019s how<\/a>.<\/div>\n<h2><span class=\"ez-toc-section\" id=\"Find_a_way_to_start_shipping_your_product_or_service\"><\/span>Find a way to start shipping your product or service<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>If you\u2019re a brick-and-mortar store, it could be time to get creative and find a way to offer your products or services via your online shop\u2014especially when it&#8217;s time to get your store ready for the holidays.<\/p>\n<p>You can sell monetary gift cards or offer a \u201cput-it-on-my-tab\u201d option, e.g. $20 vouchers to use in your store, restaurant or <a href=\"https:\/\/www.jimdo.com\/website\/hair-beauty\/\" target=\"_blank\" rel=\"noopener noreferrer\">hair salon<\/a> when you reopen. It\u2019s best to offer monetary vouchers to avoid tax implications at the point of sale. Customers can buy these as gifts for friends and family and just redeem them when you reopen. This offers a way for your regulars to support your business and brings in some much-needed cashflow\u2014even while your doors are closed.<\/p>\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center post-cta has-white-background-color has-background is-layout-flex wp-container-core-columns-is-layout-0111f410 wp-block-columns-is-layout-flex\" style=\"padding-right:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h4 class=\"wp-block-heading\">Bring your business online with Jimdo.<\/h4>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<div class=\"wp-block-group is-content-justification-right is-nowrap is-layout-flex wp-container-core-group-is-layout-17124a9a wp-block-group-is-layout-flex\">\n<div class=\"wp-block-button\"><a data-tracking=\"post_cta_create_website_signup\" class=\"wp-block-button__link\" href=\"https:\/\/register.jimdo.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Start Now<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>We\u2019re offering the new Local Pickup feature to help you keep your small business or store running even if your doors are closed. Find out more!<\/p>\n","protected":false},"author":2,"featured_media":5372,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[108],"tags":[122],"class_list":["post-5371","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-online-store"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Keep Your Store Running with Local Pickup | Jimdo<\/title>\n<meta name=\"description\" content=\"We\u2019re offering the new Local Pickup feature to help you keep your small business or store running even if your doors are closed. 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