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Jimdo Boost Privacy Policy

We, the Jimdo GmbH (hereinafter referred to as “Jimdo” or “we”) via this privacy policy wish to hereby inform Jimdo Boost users (hereinafter referred to as “Jimdo Boost” and the “Jimdo Boost users” respectively) and visitors (hereinafter referred to as “visitors” and/or “customers”) to Jimdo websites where the Jimdo Boost services are integrated as to the purpose, type and extent of the processing of personal information undertaken by Jimdo via the Jimdo Boost services. Subject thereto the following Jimdo Booking App privacy policy applies in addition to the general Jimdo privacy policy which can be viewed at all times under the following link:


The Jimdo Boost services and functions are constantly being revised, tweaked and developed. This necessarily results in the regular updating and revision of this Jimdo Boost privacy policy. The current status of the services used and thereby, the data processed, via the Jimdo Boost services can be located in the table at the bottom of this privacy policy.

Jimdo, in providing the Jimdo Boost services and the Jimdo Boost App( hereinafter referred collectively to as “the Jimdo Boost services” or “Jimdo Boost”) serves only as an agent for the autonomous contract negotiations between the customer and the Jimdo Boost user. Insofar as Jimdo processes, collects, saves or uses personal data (e.g. employee data, customer data etc.) for the Jimdo Boost user, via the Jimdo Boost services, Jimdo shall only do so in accordance with the strict instructions of the Jimdo Boost user and the respective agreement for the commissioned data processing, and as reflected in this privacy policy. The commissioned data processing agreement can be downloaded here and two signed copies are to be posted to Jimdo. In that respect Jimdo is only responsible for fulfilling the Jimdo obligations as set out in the commissioned data processing agreement. Furthermore, the Jimdo Boost user is the responsible body under data protection law and responsible for the adherence to and compliance with all relevant data protection and privacy laws and legislation.

Personal Data

In order to provide the Jimdo Boost services, Jimdo collects, processes and uses personal data in accordance with the German Federal Data Processing Law (BDSG), and from the 25th of May 2018 in accordance with the European General Data Protection Regulation. The promotion of our products and provision of information as regards product functions etc. to Jimdo Boost users as well as other interested parties is a natural component thereof. The scope of the processing of the personal data concerned depends on whether the made-with-Dolphin website is merely being visited or where the Jimdo Boost users themselves are concerned. The Jimdo Boost user bears the responsibility towards third parties for compliance with the respective data regulations involved in the use of the Jimdo Boost services.

By activating the Jimdo Boost tracking (Google Analytics™) on a Dolphin website and in turn via visiting that website, automatically generated data shall be collected which cannot be assigned to a specific person( e.g. information as regards the internet browser or operating system; domain name of websites from which the Jimdo site with integrated Jimdo Boost functions has been accessed; number of site visits; average length of visit; sites visited).

In addition to the data specified in the Jimdo privacy statement, if you download and/or use the Jimdo Boost services, Jimdo also automatically collects data as regards the device being used, the operating system and version and the unique device identifier (“UDID”).

Jimdo uses this information in order to improve and optimize the appearance of the Jimdo Boost services and to prevent and minimize abuse and misuse of the Jimdo Boost services. Jimdo also uses this data in order to continually improve the Jimdo Boost services, to update it and in so doing to increase it’s attractiveness and usability.

Google Analytics™

As part of providing the Jimdo Boost services, Google Analytics™ is integrated into the websites of the Jimdo Boost user i.e. it this tracking is activated by the Jimdo Boost user. Google Analytics a web analysis service of Google Inc., (“Google”). Google Analytics stores cookies on your computer which allow you to analyze the surfing patterns of visitors to your website. The information generated by the cookie about your use of this website (including your IP address) will be sent to a Google server in the United States and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to report other website activity and internet-related services. If required by law, Google will pass along this information to third parties. Google will also pass along data to third parties for processing, provided this processing is done on behalf of Google. Under no circumstances shall Google connect your IP address with any other data held by Google. If you wish, you can adjust your browser settings so as to refuse cookies. Please keep in mind, however, that if you refuse all cookies, you will not necessarily have access to all functions of this website. By using this site, you consent to the processing of your data by Google as described above, for the aforementioned purpose.

If you wish to prevent your IP address from being saved now and in the future, you can do so by installing a browser plugin available here.

Further information and the applicable Google privacy policy can be found here: https://policies.google.com/privacy and under https://www.google.com/analytics/privacyoverview.html. Google Analytics is also explained in further detail here: https://www.google.com/analytics/

Google Analytics™ Commissioned data processing agreement: Jimdo has entered into a contract for commissioned data processing with Google and adopts the strict set of regulations as specified by the German Data protection authorities in using Google analytics.


If you visit a Jimdo site upon which Google Analytics™ has been activated as part of the Jimdo Boost services, certain information shall be collected and can be saved by us in the form of a so called “cookie” on your device or computer. This information allows the Jimdo Boost services to recognize your computer/device upon your next visit to the Jimdo site upon which the Jimdo App has been integrated. Cookies are tiny text files stored on your computer/device. Cookies allow us and you to e.g. adapt a website to your preferences or to save your password so that you don’t have to enter your password every time etc..

Data from cookies serves to allow Jimdo to tailor its offer to the needs of the user and to allow the user a more efficient, easier use of the Jimdo Boost Services. Furthermore, data from cookies shall not be used for other purposes or saved outside of the users sphere of influence. Please be aware that the deactivation of cookies in the user/visitor’s browser can lead to substantial functional limitations with regard to the Jimdo products, Jimdo Boost services and other services offered by Jimdo. It is possible to manage many of the online advertising cookies set by companies via the American website: https://www.aboutads.info/choices or the European website https://www.youronlinechoices.com/uk/your-ad-choices/

Push Notifications

If you have enabled and/or consented to receiving push notifications from Jimdo Boost on your device, then Jimdo may send you push notifications via said device from time to time in order to keep you up to date and inform you about new events, technical developments, page activity, new site visitors, new analysis reports and updated statistics.

Should you not or no longer wish to receive these notifications you may deactivate them via your device and device settings.

In order to ensure that you receive the required notifications, Jimdo needs to collect specific device data, such as your operating system and/or version and unique device identifier(UDID).

Technical Platform

As a technical platform for the Jimdo Booking App and in order to better understand the functionality of the services on your device, Jimdo uses the mobile analysis software “Firebase”, which is a product of Google Inc.( based in San Francisco(CA), USA). Firebase is a real-time database which enables the embedding of real time information in the individual website concerned. User data is thereby anonymized and then transmitted to Firebase. the relevant Google Inc. privacy policy can be found here: https://policies.google.com/privacy Firebase offers and supports SSL, authentification and a security API. Via the Firebase integration of the encryption certificates a so called transport encryption is enabled which protects the communication from unauthorized third-party access.

Usage/Traffic Data and In-App Data

In order to provide the Jimdo Boost services, as well as for billing and troubleshooting purposes, the following data shall be saved and processed by Jimdo: the user number, the ip address, the services used/requested, date and time of the use/request.

This usage and traffic data shall also be processed anonymously for statistical purposes. On that basis Jimdo aims to provide the most optimal technical conditions possible for the Jimdo Boost user and the visitors to their Dolphin website, where the Jimdo Boost services have been activated.

In accessing a website of the Jimdo Boost user, that has been created with the Dolphin platform, certain data shall be protocolled/logged (web-server protocol data). The data concerned includes the browser used, the time of the page view, the ip of the user, the language settings and the status that confirms whether or not the site/page has been successfully accessed. This data is exclusively used for statistical purposes and where appropriate for error analysis. This data shall be deleted or where appropriate and necessary anonymized at the latest after a period of 6 months.

Storage period and Deletion of Data

Upon termination of the contract Jimdo shall, where legally permissible, delete the personal data as well as the contract data of the Jimdo Boost user. The deletion shall take place at the end of the calendar year that follows the year in which the contractual relationship is terminated. A blockage of the data shall replace the deletion of our usage data, insofar as a complete deletion conflicts with legal, statutory or contractual data retention periods.

Administrative Access to your Jimdo Boost App Data

Please be aware that the Jimdo support team members can also be authorized in specific cases to access the administrative section (menu) of the Jimdo Boost services when fulfilling customer service requests and tracking errors. This necessarily grants them the possibility to view all parts of the Jimdo Boost statistics. All members of our Jimdo support team are regularly trained in privacy and data protection sensibility and confidentiality.

Your Rights


We are happy to inform you as to what personal information we have saved on you. This information is free, shall be processed immediately and is usually transmitted to you via Email (also via post upon request). In order to receive applicable and detailed information, please provide us with specifications as to the personal data or type thereof concerned. In order to ensure that the person requesting the aforementioned information is the person they present themselves to be, we require a proof of identity. This can be in the form of a copied identification document. Please blacken out or remove serial numbers and passport numbers from such copies. These copies shall only be used for the purpose of identification and for the processing your request. Of course you can also make this information request via the post. In that case we shall fulfill your request via return of post.

Withdrawal of Consent

Your consent for the collection/processing/use of your personal data can be withdrawn for the future, at any time via sending an email with your request to datenschutz@jimdo.com. Where consent is withdrawn for the use of personal data, the use of the Jimdo Boost services shall necessarily no longer be possible.

Rectification, deletion or blocking

Furthermore, you also have a right to rectification, deletion or blocking of personal data. Any such requests can be sent to us in textform i.e. per post (to the address listed below) or via the following email address: privacy@jimdo.com. Where there is a suspicion of any unlawful form of data processing, users also have the right to submit a complaint to the responsible supervisory authority. All data stored by us shall be deleted as soon as they are no longer required for their intended purpose. A blockage of the data shall replace the deletion of our usage data, insofar as a complete deletion conflicts with legal, statutory or contractual data retention periods.

Modifications to this Privacy Policy

In the interest of transparency, we shall regularly update this Jimdo Boost privacy policy. The current version applies as of March 2018. In the case of significant changes where the rights of the Jimdo Boost users could be affected, we shall communicate these changes to Jimdo Boost users in advance (in an email, for example) and where applicable inform you as to the available redress procedures.

If Jimdo is acquired by another company, information including personal data could be transferred to the acquiring party within the framework of the relevant data protection provisions.

As a general note, please be aware that in the event of any deviations resulting from the translation, the formulation of this data protection notice set forth in the German version (available here: https://de.jimdo.com/info/datenschutzhinweise-boost-app/) shall prevail.

If any questions or concerns regarding this privacy policy arise, we can be contacted via via:

Jimdo GmbH Privacy Stresemannstraße 375 22761 Hamburg Germany privacy@jimdo.com

List of services integrated into the Jimdo Boost App

Google Analytics

User statistics


Privacy policy:
Performance improvement and Abuse detection/prevention


Newsletter, Notifications

Mailchimp by The Rocket Science Group, LLC
675 Ponce de Leon Ave NE, Suite 5000,
Atlanta, GA 30308, USA

Privacy policy:
Opt-Out in Newsletter, N/A


Notifications, Newsletters

SendGrid Inc.
1801 California St #500
CO 80202

Privacy policy:


Firebase is a real time database, which we use for real time data-exchange and storage(For example in our apps). All user data are anonymized for transmission to Firebase

Firebase is a Google subsidiary and is based in San Francisco (CA), USA.

Privacy policy:


Crash/Problem Reporting

Fabric is a Google Inc. subsidiary and is based in San Francisco (CA), USA.

Privacy policy:


Crash/Problem Reporting

Microsoft Corporation
One Microsoft Way
Redmond, WA 98052-6399

Privacy policy:


Ticketsystem for support

Zendesk, Inc.
Attn: Privacy Officer
1019 Market Street
San Francisco, CA 94103, United States

Privacy policy:

App Tweak

App Store Optimization Tool

AppTweak S.A
Rue des Pères Blancs, 4
1040 Brussels, Belgium

Privacy policy:


Crash/Problem Reporting

Sentry is a subsidiary of Functional Software, Inc.
132 Hawthorne St
San Francisco, CA 94107

Privacy policy: