Jimdo Support

Stuck on something?
Let's fix it.

Start with the Help Center — it covers most questions step by step. Prefer to ask us directly? Our support team is one message away.

Which help center is yours?

There are two Jimdo platforms, each with its own help center.
Choose the one that matches what you see when you log in.

This is you if your editor includes Companion, our built-in AI assistant, and lets you connect paid features.

This is you if you use Jimdo Creator — our classic editor, where you place single elements freely and can go hands-on with custom CSS and HTML.

Every rating comes from a real support conversation · Sourced by Trustpilot

A thorough customer service that ensures the satisfaction of the customer. Job done in a short time frame and handled very professionally. Stellar service.
Denis
Jimdo is very easy and intuitive to use, even for people with no experience in web design. Clear, simple, and you can create a professional-looking website without technical knowledge.
Joana
A platform that stands out for its responsiveness: replies are quick, clear and tailored to our needs. They get back to us with improvements, which shows genuine consideration for their users.
Carine